August 17, 2024
Estimated read time: 4 minutes.

App State Operations: Fall 2024 campus update

App State sends periodic operational updates that include information about key university operations, health and safety resources and other important campus information for students and employees.

Keep reading for helpful resources and the latest updates for the Boone and Hickory campuses.

Classes for the fall 2024 semester begin Monday, Aug. 19.

Overall campus updates

• Visit the Welcome to App website for a schedule of events open to students in August and September.
  
  
• The Campus Services Express Desk, with locations on both the Boone and Hickory campuses, offers a convenient hub for all your Campus Services needs and the first stop for questions related to AppCards, Campus Dining, Campus Services, Student Employment, Parking and the Campus Store. View hours and contact information.
  
  
• Belk Library and Information Commons and Hickory Library and Information Commons are open now with limited hours — regular schedule begins Monday, Aug. 19.
  
  
• Campus Dining is open now with limited hours and locations — regular schedule begins Monday, Aug. 19. 
  
  
• Mountaineer Safe Walk services will resume for the academic year on Monday, Aug. 19.
  
  
• The App State Police Department provides non-emergency, courtesy medical transports for students year-round, seven days a week, from 8 a.m. – 3 a.m., excluding holidays and scheduled academic breaks.
  
  
• Student Health Service offers appointments for illness and injury, pharmacy services and vaccine resources for students. Call 828-262-3100 to schedule an appointment — last appointments of the day are taken at 4 p.m. View clinic hours.
  
  
• Counseling and Psychological Services offers services to Boone and Hickory students. 
  
  
  • Visit the Counseling and Psychological Services website or call 828-262-3180 for more information.
    
    
  • Visit the Counseling and Psychological Services Emergency Services page for information about emergency services (including after-hours services).
    
    
  • Visit the Counseling Center Let’s Talk page for information about drop-in consultation sessions.
    
    
• Wellness and Prevention Services serves all App State students through the promotion of healthy behaviors, risk behavior modification services, health awareness and active lifestyles while taking an all-inclusive approach to wellness.
  
  
• University Recreation is open with limited hours — regular schedule begins Monday, Aug. 19.
  
  
• Visit Parking and Transportation for information about campus parking, game day parking, and bus and shuttle services.

Updates specific to the Hickory Campus

• Beginning Monday, Aug. 19, the Hickory campus will be open Monday through Thursday, 7 a.m. – 9 p.m., and Friday, 7 a.m – 5 p.m.
  
  
• Dining options will include a market for snacks and sandwiches, as well as grab-and-go vending and a portable coffee station.
  
  
• The Hickory campus Engage portal has a schedule of upcoming events for students that will take place on the Hickory campus. 
  
  
• Register for Hickory campus parking at the Campus Services Express Desk located in the first-floor lobby. Boone campus permits are valid on the Hickory campus — if you have a Boone campus permit, you do not need to register for an additional Hickory campus permit.
  
  
• The Hickory Library and Information Commons regular schedule begins Monday, Aug. 19.
  
  
• Recreation facilities on the Hickory campus will open Monday, Aug. 19, and will operate Monday through Thursday, 7 a.m. – 7 p.m, and Friday, 7 a.m – 5 p.m.
  
  
• Beginning Tuesday, Aug. 20, Student Health Service will be staffed one day a week from 8 a.m. – 5 p.m. Virtual appointments are available starting Monday Aug. 19. Call 828-262-3100 to schedule an appointment — last appointments of the day are taken at 4 p.m. View clinic hours.
  
  
• Counseling and Psychological Services staff will be available on the Hickory campus weekly on Thursdays. Virtual appointments are available starting Monday Aug. 19. Call 828-262-3180 for more information
  
  
  • Visit the Counseling and Psychological Services Emergency Services page for information about emergency services (including after-hours resources).
    
    
  • Visit the Counseling Center Let’s Talk page for information about in-person, drop-in consultation sessions in Hickory. 

Looking for more Hickory campus information? 

• Students should contact Monica Reed at 828-827-6529 or [email protected]. 
  
  
• Faculty and Staff should contact Karen Laws at 828-827-6522 or [email protected]. 

Additional resources for students

• The Office of the Dean of Students provides individualized support and case management for all students, including support for parents and families, off-campus student resources and student veteran services.
  
  
• View or print App State’s 2024-25 Academic Calendar for key, upcoming academic dates. 
  
  
• Students are automatically enrolled in App State’s textbook rental program. Visit the Campus Store’s Student Textbook Resources page to review your textbooks and course materials and/or for additional information.
  
  
• The Student Success team offers learning resources for all students, including academic advising and support, career readiness programming and the University Writing Center.

Campus safety

App State Police Department

• In an emergency, call 911 or App State Police at 828-262-8000 for the fastest, most reliable means of getting emergency assistance on campus in Boone or Hickory — 24 hours a day, 7 days a week, year-round.
  
  
• The App State Police non-emergency phone number is 828-262-2150.
  
  
• If you have not already done so, add App State Police to your mobile phone contacts.

Emergency Preparedness

• Review App State’s Emergency Preparedness page for tips on how you can prepare for and respond to specific types of emergencies.
  
  
• AppState-ALERT is the university’s 24/7 emergency messaging system that uses texts, voice messaging, the siren warning system in Boone, desktop alerts, email and web alerts.
  
  
  • This system is designed to provide App State students and employees in Boone and Hickory with timely information in the event of a campus emergency.
    
    
  • Voice and text alerts are opt in. Register for AppState-ALERT text and/or voice messaging.

• The RAVE Guardian mobile safety app is available to students and employees free of charge.
  
  
  • Access the App Cares, App State Police and App State Emergency Preparedness websites from the app.
    
    
  • Learn more and download the RAVE Guardian mobile safety app.

Cybersecurity

• Fraudulent email scams impersonating faculty or known contacts tend to increase at the beginning of an academic semester.
  
  
• Appalachian State University faculty and staff will never ask you to pay them directly for any service related to the university. If you are ever asked to do this or to provide other information, do not respond to the email or click on any links.
  
  
• Immediately report suspicious emails to [email protected].
  
  
• Find tips and tricks to recognize scams, information security attacks and ways to protect your personal information on the information security website.
  
  
• App State’s ITS Office of Information Security team is available to assist and answer questions at 828-262-6946 or [email protected].

Additional information for students and employees

• Campus construction updates are available at the university’s App State’s Future website. Listen to the latest podcast update for information about the newly opened Holmes Drive Parking Deck, the bus loop in the Peacock Parking Lot, renovations to Wey, Edwin Duncan and Peacock halls, and the Hickory campus, the University Post Office upgrade and the App 105 sports complex.
  
  
• Faculty, staff and students can request on-campus event/meeting space through 25Live (login required). Visit University Events Scheduling and Communications for more information. 
  
  
• IT Support Services provides assistance for students and employees for App State and personal devices:
  
  
  • Call the ITS Help Desk at 828-262-6266, weekdays, 8 a.m. – 5 p.m. 
    
    
  • Submit a support ticket (login required) and indicate your location (Boone or Hickory) for routing. 
    
    
  • Visit the Technology Support Center:
    
    
    • Boone campus — Anne Belk Hall, room 140, weekdays, 8 a.m .– 7 p.m. 
      
      
    • Hickory campus — Hickory Library and Information Commons, Monday through Thursday, 7:30 a.m. – 9 p.m., and Friday, 7:30 a.m. – 5 p.m.
      
      
• The university map, which includes the Boone and Hickory campuses, is regularly updated and includes parking locations, health and safety information, athletics and recreation facilities and more.

Campus resources
Academic Affairs • App Cares Resources • Campus Dining • Information Technology Services • Mountaineer Food Hub & Free Store • Office of Access and Equity: Disability Resources • University Events Scheduling and Communications • University Libraries • University Map • University Post Office • University Recreation

Resources for students
Career Development Center • Case Management • Counseling & Psychological Services • Off-Campus Student Services • Office of the Dean of Students • Student Health Service • Student Learning Center • Student Success • University Housing • Wellness and Prevention Services

Resources for employees
Counseling for Faculty and Staff • Employee Assistance Program • Health Promotion for Faculty and Staff • Office of Human Resources • University Ombuds Office